Customer Service

- SMS

- Chat

- Email

- Inbound / Outbound Calls

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Technical Support

- Service Desk Analyst

- Triage & Dispatch

- creating, filtering and updating tickets.

- assigning tickets to the designated helpdesk.

     This is the first love that I can't let go. I will always go back here and will always apply this skill to all my performances and deliverables at work.

     Delivering great customer satisfaction experience at all times. Acknowledging customer's concern, needs to apply as well.

*If you won't see here meeting your expectations, please let me know and will make adjustments.